Discover Member Benefits
Earn Rewards Points
Earn reward points on all your purchases at epet.hk
Access members-only pricing on a wide range of products
Earn Bonus Points
Earn Extra Reward Points on qualifying purchases
How to Earn Reward Points
Earn 1 reward point for every HKD $1 spent (== 1% cash back)
Bonus Reward Points
Spend HKD $500+ on a single order and Earn 3x Reward Points (== 3% cash back)
Spend HKD $1,000+ on a single order and Earn 5x Reward Points (== 5% cash back)
How To Use Reward Points
Receive HKD $1 discount for every 100 reward points used at checkout (100 Points = $1)
What is ePet Rewards?
ePet Rewards is our new and improved loyalty program! It is a points-based program that rewards our loyal customer for their purchases at ePet.hk
What are the benefits of ePet Rewards?
After signing up you will receive 1 reward point for every $1 spent. On top of this we regularly run bonus point promotions where you will receive additional bonus points on qualifying items.
Members will also qualify for member pricing and bulk purchase deals on a large selection of products
Redeem your Points to save on your next purchase.
How do I receive member pricing when shopping online?
In order to receive member pricing when shopping online, you must log into your online account prior to checking out.
Do I need to have an online account to participate in ePet Rewards?
Yes, to access all your benefits and Member Dashboard, you must have an ePet account.
What if I forget to use my ePet account for a purchase?
If you do not identify your membership status during purchase, you have up to 14 days to claim points. To claim points, you must provide proof of purchase in the form of a transaction receipt.
Is anything excluded from earning points?
Points are not earned on the following:
- Price Match products
- Gift Cards
- Shipping and Delivery Fees
- Gifts and Trial Pack products
Do points expire?
Yes, points are valid for 180 days after they are earned. When points are redeemed, they are redeemed "first in, first out," which means "oldest" points are redeemed first.